Vendor Selection and Management

We engage with our clients to get a clear understanding of what there business requirements are,in as much detail as possible. In order to meet them.

How often should the requirements be met? – The answer is – Every Time. It’s a question of identifying and agreeing on the requirements with our clients.

We then thoroughly validate vendor products solutions offerings, to help our clients make an informed decision on the right vendor solution, that aligns with the organization’s business challenges and conforms to requirements specified – “Not that’s close enough”. This ensures our clients input requirements come first to fit vendor product solutions to solve a problem. Mapping the problems into solutions.

We effectively communicate and articulate the details of complex vendor BOM components in proposed client architecture solution offering, including TCO analysis, to produce a desired end-results. We typically consider a range of criteria.

Quality of Products and Services

  • We evaluate the quality of the vendor’s products or Services offering to ensure they align with customers requirements and standards.

Vendor Products Solution Architect

  • We ensure that the vendor’s product solution meets specified customers requirements and addresses the customers problems/Challenges.

Customer Support & Service Level Agreements (SLAs)

  • We consider the level of customer support the vendor provides and the terms outlined in the SLAs. Prompt and effective support is crucial in case of issues.

Cost and Value for Money effectiveness

  • We assess the vendor’s pricing structure and determine if their products or services offer good value for money(TCO). Including maintenance and support fees .

Expertise and Experience

  • We assess the vendor’s expertise, necessary skills and knowledge to meet customers needs..

Partnerships and Ecosystem

  • We look into the vendor’s partnerships and ecosystem. A strong ecosystem can provide additional value.

“The main objective is to find out whether the client has a problem that vendor products can efficiently enhance functionality, efficiency, or performance . No manipulation,No arm-twisting”

Michael Denta – Founder/CEO – SennaTec Consultancy